Why don't I receive the payment to my PingPong account?

 Transfer between banks takes 3~5 working days to solve and
credit to your PingPong bank. 

If it exceed 5
working days, you can contact us via vnsupport@pingpongx.com with all information
as below: 

- Date of payment
release 

- What is the
platform you use? 

- What is the
paygate? We will check and resolve the issue for you