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How is PingPong's security compliance?PingPong enables you to receive payments from around the world directly in INR and USD in your local bank account in a safe, hassle-free and faster way than you would have ever experienced. Receive money quickly, maintain a healthy cash flow and grow your business-partner with PingPong. PingPong, as one of the few companies that have licenses in Europe, America, Japan, Hong Kong and India, provides a solid guarantee for the safety of users' funds.
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Is it safe to provide information to PingPong?Your privacy is important to us. At PingPong we have a few fundamental principles: • We don’t ask you for personal information unless we truly need it. • We don’t share your personal information with anyone except to comply with the law, provide our services, or protect our rights. • We restrict access to your personal information to employees and service providers who need to know that information to provide services to you.
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How do I know if my account has been approved?Please go to the Personal Profile section of your dashboard and check the status of your account in Your bank account box. If you encounter difficulties and in need of support, please contact CS via cs-india@pingpongx.com.
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How do I know if my profile is complete and need to add anything?If you have not added a complete profile, you will find a display the message box in the left column of the screen 'To Do', click the word Details to check the details of required documents to be added. If you encounter difficulties and in need of support, please contact CS at the following email cs-india@pingpongx.com.
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How long does it take for my account to be reviewed?Depending on the information you provide, the processing time can take 24-48 hours. If you have difficulty creating an account, you can contact PingPong for assistance via cs-india@pingpongx.com.
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What is the difference between Partnership and Corporation?- Partnership is the type of company in which members share the profits and losses of the company. Partnership is usually a small company. - Corporation is thename of a business association established by one or more people, after which they sell shares in the company to investors.
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What if my account has not gotten approved even after 24 hours?If your account has not gotten approved within 24 hours, please log in your PingPong account dashboard to check if there is a TO DO reminder at the left upper conner. If it is there, please submit additional materials requested at Portal; if it is not there, please contact customer service via chat or cs-india@pingpongx.com to check.